Terms of Service

These Terms of Service (the "Terms") are a binding agreement between BevoraX LLC, a New Mexico limited liability company, 1209 Mountain Road Pl NE, Ste H, Albuquerque, NM 87110, USA ("BevoraX", "we", "us"), and the business that registers for or uses the BevoraX service ("Customer", "you"). By creating an account, joining a workspace, or otherwise using the service you agree to these Terms.

1. The service

BevoraX is a hosted software application for hospitality operations - inventory, purchasing, recipes, sales and reporting for hospitality businesses (the "Service"). We provide the Service over the internet on a subscription basis. We may update, add or remove features over time; we will not make a change that materially reduces the core functionality of a paid plan during a paid term without notice.

2. Business customers only

The Service is offered solely to businesses and to individuals acting for purposes relating to their trade, business or profession. It is not offered to consumers. By accepting these Terms you represent that you are entering into them for business purposes. Because there is no consumer contract, statutory consumer rights of withdrawal do not apply.

3. Beta phase and beta offer

The Service is in beta and is provided on an "as is" and "as available" basis, with no service-level commitment. Beta features may be incomplete, may change, and may be discontinued.

For businesses whose workspace is created on or before 31 December 2026 (Central European Time), the Service is free of charge until the end of 31 December 2026 (the "Beta Period"); no payment details are required. Monthly allowances, such as for AI scans, apply as described on the pricing page. After the Beta Period ends, continued use requires a paid plan; we will notify you at least 30 days before it ends. You incur no charges unless you subscribe to a plan.

Businesses whose workspace was created during the Beta Period receive, when they subscribe to a plan in calendar year 2027, on every plan 50% off the first annual payment (annual plan) or 25% off the first twelve monthly payments (monthly plan). A free trial period (section 8) does not apply to these businesses.

4. Accounts and access

You must provide accurate registration details and keep them current. You are responsible for all activity under your account and for the confidentiality of your credentials. You may invite team members and assign them roles; you are responsible for their use of the Service and must ensure they comply with these Terms. Notify us promptly at security@bevorax.im of any unauthorised access.

5. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms. In summary, you must not use the Service unlawfully, infringe others' rights, upload malware, probe or overload the Service, circumvent usage limits, or resell access without our written consent.

6. Customer data

"Customer Data" means the data you and your team enter into or generate through the Service (products, stock, recipes, sales, suppliers, activity and similar). As between the parties, Customer Data belongs to you. You grant us a worldwide, non-exclusive licence to host, process, transmit, display and back up Customer Data solely to provide and support the Service, to keep it secure, and as otherwise permitted by the Privacy Policy. Where we process personal data contained in Customer Data on your behalf, the Data Processing Addendum applies and forms part of these Terms. You are responsible for having the rights and lawful basis to provide that data to us. On request to hallo@bevorax.im we will provide your data in a common format (e.g. CSV).

7. AI features

Some features use artificial intelligence, for example reading delivery notes, invoices and sales reports from a photo or PDF. To provide them, the document and the data needed to process it are sent to our AI provider, listed on the Subprocessors page. AI output can be incomplete or wrong: you are responsible for reviewing it before you rely on it, and nothing is booked until you confirm it. We do not use Customer Data to train AI models, and our AI provider does not use it to train its models under its commercial terms.

8. Fees and payment

During the Beta Period (section 3) the Service is free. Otherwise the plans, fees, billing periods and payment terms published on our pricing page apply; a plan may include a free trial period. Fees are stated exclusive of taxes; you are responsible for any sales, use, VAT or similar taxes, except taxes on our net income. Payments are non-refundable except where a refund is required by mandatory law. Payments are processed by Paddle.com Market Limited, which acts as our merchant of record and authorised reseller of the Service; Paddle's buyer terms apply to your purchase, and Paddle is listed on the Subprocessors page.

Paid plans renew automatically at the end of each billing period for another period of the same length until cancelled. You can cancel at any time with effect from the end of the current billing period, through the billing settings or the Paddle receipt. If a payment fails and is not settled after reminders, we may downgrade or suspend the paid features until payment is made.

9. Availability and changes

We aim to keep the Service available but do not guarantee uninterrupted operation, particularly during the beta. We may carry out maintenance, and may modify or discontinue features. If we discontinue the Service as a whole, we will give you a reasonable period to export your data.

10. Intellectual property

The Service, its software, and all related intellectual property are and remain ours or our licensors'. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during the term for your internal business purposes. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use them without restriction or obligation to you.

11. Third-party services

We use subprocessors and third-party infrastructure to run the Service; the current list is at Subprocessors. Your use of any third-party service you connect is governed by that third party's terms.

12. Warranty disclaimer

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet your requirements.

13. Limitation of liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data, arising out of or relating to these Terms or the Service.
• Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the fees you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) USD 100.

These limits do not apply to: liability for fraud or wilful misconduct; death or personal injury caused by negligence; a party's indemnification obligations; your payment obligations; or any liability that cannot be limited or excluded under applicable law.

14. Indemnification

You will defend, indemnify and hold us harmless from third-party claims, and resulting losses, arising from Customer Data, from your or your team's use of the Service, or from your breach of these Terms or the Acceptable Use Policy.

15. Term and termination

These Terms apply for as long as you use the Service. Either party may terminate for convenience on 30 days' notice; during the beta you may stop using the Service at any time. Either party may terminate immediately for the other's material breach that is not cured within 30 days of notice. We may suspend access without notice if required to protect the Service or other customers, or for a serious or repeated breach of the Acceptable Use Policy. On termination - including when you delete your company account in the app - your right to use the Service ends. We then keep Customer Data archived for 180 days; during that time you can restore the company account, request the Customer Data from us, or ask us to delete it sooner. After that we delete it permanently, subject to legal retention requirements.

16. Changes to these Terms

We may change these Terms with effect for the future. We will give notice of material changes at least 30 days before they take effect (by email or in the Service). If you continue to use the Service after the changes take effect, you accept them; if you do not agree, you may terminate before that date.

17. Governing law and disputes

These Terms are governed by the laws of the State of New Mexico, USA, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods. The state and federal courts located in New Mexico have exclusive jurisdiction over any dispute, and each party consents to their jurisdiction and venue. Each party waives any right to a jury trial and to participate in a class, collective or representative action. There is no mandatory arbitration.

18. Export controls and sanctions

You must comply with the export control and sanctions laws that apply to your use of the Service, including those of the United States and the European Union. You represent that you are not located in, or owned or controlled by persons in, a country or region subject to comprehensive US or EU sanctions, and that you are not on a US or EU list of restricted parties.

19. Miscellaneous

These Terms, together with the Acceptable Use Policy, Privacy Policy and DPA, are the entire agreement between the parties on their subject matter. If a provision is unenforceable, the rest remain in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets. Neither party is liable for failure to perform due to events beyond its reasonable control. No failure to enforce a provision is a waiver. If documents conflict, the DPA prevails on data protection, then these Terms, then the Acceptable Use Policy. Sections that by their nature should survive termination (including customer data, fees owed, disclaimers, limitation of liability, indemnification and governing law) survive it. You agree to receive notices and communications from us electronically, by email or in the Service. Notices to us go to legal@bevorax.im.

20. Contact

BevoraX LLC, 1209 Mountain Road Pl NE, Ste H, Albuquerque, NM 87110, USA · legal@bevorax.im